Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at RiverWoods Behavioral Health System to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at RiverWoods Behavioral Health System.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

At Riverwoods Behavioral Health System, we understand that dealing with insurance companies can be stressful and confusing, so we’ve worked diligently to create a clear path to treatment.

Accepted Insurance Plans

We are proud to accept a broad range of insurance plans, including the following:

  • Cigna
  • Blue Cross Blue Shield
  • Aetna
  • Anthem
  • Humana
  • Group Health Incorporated (GHI)
  • Value Options
  • ComPsych
  • UnitedHealthcare/UBH
  • Ambetter
  • Medicare
  • Amerigroup
  • Cenpatico
  • WellCare
  • CareSource
  • And more…

Please note that this is just a partial list of the providers with whom we have worked in the past. If your insurance company is not listed above, please feel free to contact us at your convenience.

Our admissions team has considerable experience working directly with insurance companies. With some basic information from you, our experts can confirm your coverage, and ensure that you receive the maximum benefits from your plan.

Alternative Funding Options

If you do not have insurance, or if your provider does not cover our services, we can work with you to develop a payment plan that fits your budget. We can also discuss alternative funding options, and provide referrals to programs that may be a better fit for you.

Next Steps

When you call Riverwoods, our sole goal will be to provide you with the answers that you need so you can make the most informed decisions for yourself or a loved one. To learn more, please contact us at your convenience.

We Accept These Insurances and More
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • United Healthcare
  • AND MORE...

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