Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at RiverWoods Behavioral Health System to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at RiverWoods Behavioral Health System.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

We work hard to build strong relationships with professionals, creating a seamless referral system so that patients receive the absolute best care possible.

Populations Served

  • Adolescent programs serve ages 10-17 but can accept younger on a case-by-case basis
  • Adult services serve ages 18+
  • Supportive care serving older adult patients

Therapeutic Tracks

  • Psychiatric track is designed to specifically treat patients dealing with a primary mental health diagnosis.
  • Addictive Disease track is utilized to treat patients that have a primary diagnosis that is substance abuse or dependency related.
  • Dual diagnosis track is a combination track and is for patients with a co-occurring psychiatric and chemical dependency disorders.

Levels of Treatment

Our goal is to offer treatment to the individual at the most appropriate level depending on the specific needs of the patient. The varying levels of treatment utilized for a Mental Health or Chemical Dependency crisis are as follows:

  • Inpatient Psychiatric/Detoxification Services
  • Partial Hospitalization/Intensive Outpatient Programs
  • Aftercare Programs

Funding Sources

Riverwoods Behavioral Health System is able to accept a wide variety of funding sources including many managed care/commercial insurances, traditional Medicare and Medicare replacement or HMO plans, and Managed Medicaid plans such as Amerigroup, Cenpatico, and Wellcare. Our Intake professionals will attempt to verify insurance benefits and to pre-certify the admission prior to the patient’s arrival. Our staff will then review the benefits coverage and any applicable patient responsibility with the patient or responsible party during the admissions process.


Riverwoods Behavioral Health System accepts both voluntary and involuntary direct admissions from a variety of referral sources in the community. Upon making a referral to Riverwoods Behavioral Health System, our Intake team will ask for your preferences regarding ongoing communication of the patient’s progress and discharge planning. We make every effort to obtain signed releases of information for professionals involved in each patient’s care at the time of admission.


For involuntary admissions, our Intake staff is standing by around-the-clock to pre-screen the direct admissions, consult with our physicians, verify the insurance benefits for you, and as needed, arrange transportation for inpatient admissions at no additional cost to the patient or referral source. Referrals can be arranged 24/7 by calling our main number at (770) 766-3367.


Voluntary admissions can be arranged in a variety of methods. The referring agency can call and staff the case directly with one of our mental health professionals in the Intake Department. After receiving all information we will consult with our physician to determine the appropriate level of care for the patient. This allows the referring agency to communicate any concerns and provide documentation that the patient was admitted to one of our various programs. If inpatient treatment is necessary we will secure a bed and get admission orders in place prior to the patient’s arrival. If needed, our staff can arrange ambulance transportation to ensure safe and immediate arrival to the facility.

The referring agency also has the option to have the patient call and schedule an appointment to meet with our mental health professionals for a free confidential assessment. Our staff will meet with the patient and make the determination for the least restrictive treatment option.

The final option is to have the patient walk-in to our facility 24/7 for a free confidential assessment. The staff is on hand around-the-clock to perform evaluations for treatment.

Partial Hospitalization Program (PHP)

PHP is held Monday thru Friday from 8a.m. until 4p.m. and patients attend 4-6 group sessions daily. This program will often be used as a step-down transitional program from inpatient treatment or a step-up when the community is not enough to maintain the patient’s well-being. The treatment in PHP is administered by licensed therapists and counselors and overseen by a psychiatrist.

Intensive Outpatient Program (IOP)

IOP is a therapy based treatment program and is the least restrictive level of care that is offered at Riverwoods Behavioral Health System. Patients attend 2-3 groups daily and the program schedule runs Monday thru Friday from 8 a.m. until 12 p.m. IOP can be used as a step-down program to transition back into the community or a step-up program.

Support Groups and 12-Step Meetings

Riverwoods Behavioral Health System offers a variety of groups and 12-step meetings to patients in our community. If you have a patient that needs extra support in the area, please see all groups and meetings listed in the News & Events Calendar for times and location.

Continuing Education

Riverwoods Behavioral Health System will be hosting CEU training programs quarterly throughout the year for professionals in our community. All upcoming CEU training will be listed in our News & Events Calendar section. Please check back regularly throughout the year for announcements about upcoming events.

Our Location

We are adjacent to the Southern Regional Medical Center campus in Riverdale, Georgia, right by Atlanta and convenient to Interstate 75, allowing for easy access throughout the state.

We Accept These Insurances and More
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • United Healthcare
  • AND MORE...

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